Ticket FAQs

Booking Hotline: 0844 581 4960
Disabled Booking: 0800 640 5001
Disabled seating is charged at the concession rate and includes a free carer.
Group Booking: 0844 338 8002
A group of 10 or more, charged at the concession rate.
International Booking for overseas visitors: +44 121 796 6100

*Calls are charged at 7p per minute, plus your standard network charges; calls from a mobile will vary and may cost considerably more. Disabled booking line has no charge.

Windsor Residents: Local residents with an Advantage Card can enjoy free access to the Show on Windsor Wednesday, and discounts across the rest of the week. Book your tickets with Windsor Information Centre either over the counter or by calling 01753 743900.

Windsor Enclosure – Reserved seating is available for the daytime performances with a Windsor Enclosure ticket.

General Entry – For a small additional cost you can pay to reserve your seat in the West Grandstand of the Castle Arena. This option is available for the Dressage competitions on Thursday and Friday as well as the whole daytime performances on Saturday and Sunday.

The Pageant –  All seating is reserved and requires a separate Pageant ticket. Please see the Windsor Pageant website for details.

If you created an account when you booked your tickets, please sign in to this and look for the ‘order tracking’ button at the bottom of the page. You will need your order number and postcode to track your order.

If you booked your tickets as a guest and did not create an account, you can track your order by clicking here.  You will need your order number and postcode to track your order.

If you created an account when you booked your tickets, you can log and amend your personal and delivery details from there.

If you did not create an account when you booked your ticket, please call the box office directly to amend any order details. If you booked your tickets with Ticket Factory the number is 0844 581 4960. If you booked with Windsor Information Centre the number is 01753 743589.

Yes, group discounts are available for parties of 10+.  Groups are offered tickets at the concession rate.  You can view the concession rates here.

Yes, a discount is available to Advantage Card holders on entry tickets and your tickets for the first day of the Show are also free!

Please contact Windsor Information Centre by calling 01753 743589 or by visiting them in the Windsor booking hall to claim this discount.

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