Royal Windsor Horse Show Club - Restaurant Booking Ts & Cs
- Please be advised that by paying your booking deposit, you are agreeing to the T&Cs below.
- Catering in the Royal Windsor Horse Show Club Restaurant is operated by our catering partner, 1711 by Ascot.
- By making a booking, you agree to provide 1711 by Ascot with certain personal information, including but not limited to your name, contact details, and any dietary preferences. This information will be used by our catering partner 1711 by Ascot solely for the purpose of managing your reservation and ensuring your event experience. 1711 by Ascot will never share your data with third parties without your consent, except where required by law. For more details on how 1711 by Ascot process and protect your personal data, please refer to its Privacy Policy.
- Your booking is not confirmed until a deposit payment has been made.
- The deposit of £25.00 per person is non-refundable, subject to a 72-hour grace period from the time the booking is made. If you wish to cancel your booking within these 72 hours, please contact: RWHS@1711byascot.co.uk
- The booking time is the time at which we will aim to seat you.
- We ask that you arrive promptly at the time of your reservation. If you arrive more than 30 minutes late, your table may be forfeited, and the full deposit will be retained.
- Bookings are for a 90-minute duration. Please adhere to the finishing time provided by the restaurant, as we need to accommodate other guests. We kindly ask for your cooperation in vacating your table promptly at the agreed time.
- When required, all food and drinks pre-orders must be submitted at least 7 days before your event (unless otherwise agreed with the venue).
- Whilst every effort will be made to accommodate your seating requests, please be aware that large parties may be sat over more than one table.
- Any changes to guest numbers or event dates must be made at least 48 hours in advance and will be subject to availability.
- For no-shows or on-the-day cancellations, the full deposit payment will be retained to cover the restaurant’s loss. Refunds may be made in exceptional circumstances, but this will be at the manager’s discretion.
- Guests are responsible for any damages caused to the venue or its property. The restaurant reserves the right to refuse service to guests who exhibit disruptive behaviour.
- By making a booking, you consent to the possibility of photographs or videos being taken during your event at the restaurant. These images or videos may be used for promotional, marketing, and social media purposes by us. If you do not wish to be included in such media, please inform us at the time of booking or make your preferences known to the staff at the event. We will make reasonable efforts to accommodate your wishes.
- If you have any dietary requirements you would like to make us aware of, please leave a note on the pre-order.
- If you are concerned about allergens, please contact us and we will be more than happy to assist you.
- In the event of force majeure (such as government-imposed restrictions, natural disasters, etc.), we reserve the right to cancel or reschedule the booking and will offer a full refund in such circumstances. We will notify you of any changes via phone or email.
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